Our Reviews
Michael N|2021 GMC 3500HD Sierra
Confirmed Service Customer
4/7/2025
Always personable! They seem to be very thorough! Very attentive.
ST CHARLES, IL
Michael N|2021 GMC 3500HD Sierra
Confirmed Service Customer
5/19/2025
Tim, and team are always informational and caring. They truly understand how to work with customers.
ST CHARLES, IL
Gary R|2023 Chevrolet Traverse
Confirmed Service Customer
5/23/2025
Everything went smoothly and on time.
ROCKFORD, IL
William L|2023 Chevrolet Colorado
Confirmed Service Customer
6/8/2025
Came in just for an oil change and basic check. Made the appointment the day before it was great I didn’t have to wait days to get in. Only took about an hour and that included a reprogramming recall I didn’t know about. As always great service!
CHERRY VALLEY, IL
John B|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/9/2025
In and out , service done quickly and complete
WOODSTOCK, IL
Colleen C|2015 Chevrolet Camaro
Confirmed Service Customer
6/16/2025
Tim is awesome! He always makes sure of my warranty coverage and service is excellent!
GENOA, IL
Linda B|2024 Chevrolet Equinox
Confirmed Service Customer
7/7/2025
My experience was very good.
GENOA, IL
Theresa R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/14/2025
Everyone is so pleasant to deal with! Thank you for the quick in and out!
KIRKLAND, IL
Carl R|2014 Chevrolet Corvette
Confirmed Service Customer
7/29/2025
Had a new battery installed in my 2014 Corvette. Tim in service made it all happen. Also had an oil change done while I was there. Always prompt and courteous whenever I visit them.
ROCKFORD, IL
Jacob G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/4/2025
Very professional staff!
BYRON, IL
Doreen S|2022 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Good Communication, Fast Service.
GENOA, IL
Deen H|2022 Chevrolet Trailblazer
Confirmed Service Customer
8/11/2025
They did a great job.
BELVIDERE, IL
Kent D|2020 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
I had no issues. All work was performed as promised. Tim Mercer always is great to work with!
ROCKFORD, IL
Joshua T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/22/2025
Found exactly what I wanted. Second Truck I bought there. Great Experience!
BOULDER JUNCTION, WI
Dale L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2025
On time appointment, honest, no surprises, completed on time. Once again very satisfied! I’ll be back !
GENOA, IL
Dennis J|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/9/2025
Grear
DEKALB, IL
Joseph Z|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
4/21/2025
Outstanding customer service!
ROSCOE, IL
Manuel P|2020 Chevrolet Corvette
Confirmed Service Customer
4/28/2025
Very polite, professional, quick appointments and service! Tim in your service bay provides exceptional customer service!
SYCAMORE, IL
Mary Ann S|2025 Chevrolet Traverse
Confirmed Sales Customer
5/14/2025
The sales staff made you feel welcome and showed an interest in helping you. They are also knowledgeable in the product they are selling and able to answer all of our questions. To date I am vary satisfied in the auto we purchased. Our salesman Jawan Loupe is a true gentleman, he has contacted us with a follow-up call to see if we had any questions. I definitely would recommend your dealership. John & Mary Ann Simkus
HAMPSHIRE, IL
Karshon H|2025 Chevrolet Trax
Confirmed Service Customer
6/25/2025
Very friendly and competent.
BYRON, IL
Randy W|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/3/2025
Everything was great just too bad General motors take so long to get a vehicle ordered
WOODSTOCK, IL
Winston H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/14/2025
Everything went well. The service was done quickly and correctly
DAVIS JCT, IL
Larry B|2023 Chevrolet Traverse
Confirmed Service Customer
8/21/2025
Wonderful staff. I had you install luggage rack bars. Your people got it done but it appears there are some that still need training pn this accessory as it took significantly longer than it should have and they had to bring a second person, one who had experience with this item’s installation.
ROCKFORD, IL
Rodney K|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/12/2025
Have a great team there very helpful on my selection of the vehicle and very great to work with Hats off to a great team
GARDEN PRAIRIE, IL
Sharon S|2017 Buick Envision
Confirmed Service Customer
9/18/2025
Had an oil change. Appreciated that They were in time with my appointment and finished quickly.
GENOA, IL
Craig K|2018 Chevrolet Suburban
Confirmed Service Customer
9/27/2025
Oil change and tire pressure problem fixed.
CHERRY VALLEY, IL
Theresa R|2022 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
GREAT JOB!
KIRKLAND, IL
Heather R|2025 Chevrolet Suburban 1500
Confirmed Service Customer
10/9/2025
Always exceptional service!!!
BELVIDERE, IL
Michael M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
As always my service problems were handled in a timely manner.
SYCAMORE, IL
Suzanne B|2019 Chevrolet Blazer
Confirmed Service Customer
10/22/2025
Very professional and make you feel very welcome
CHERRY VALLEY, IL
John G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/6/2025
The buying process was straight forward and outstanding working with Keith and Jason!
BELVIDERE, IL
Patricia F|2026 Chevrolet Trax
Confirmed Sales Customer
11/9/2025
We had the pleasure of working several individuals! All persons we worked with were very personable and professional!! The purchasing of our car was very enjoyable, and we will not hesitate to come back! Thank You!!
ELGIN, IL
William L|2023 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
Went in to have a transmission issue fixed. Work was done quickly and so far no new error codes.
CHERRY VALLEY, IL
Craig K|2018 Chevrolet Suburban
Confirmed Service Customer
12/10/2025
Helpful advice & communication on tires
CHERRY VALLEY, IL
Pablo A|2026 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
Great and prompt service
ROCKFORD, IL
Bogdan S|2019 Chevrolet Tahoe
Confirmed Service Customer
1/5/2026
Good service department!
DIXON, IL
Gerald S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Always well pleased with service at A. Browne Chevrolet!
GENOA, IL
Lee D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
It was great, the reviewed the radio issue , ordered the part and installed it. No questions asked. I will definitely use the service and buy from them again
LOVES PARK, IL
Keith V|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/20/2025
Great service. They all make me feel as if I'm one of the employees.
CHERRY VALLEY, IL
Betty R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
I was very disappointed with your service person. I asked him to show me some settings on my truck. He asked me who my salesmen was. I also asked if they could wash my truck. He told me to go down the street. I've never been to a dealership that didn't wash the vehicle after service. I think I will find another dealership to do my service. Very disappointed.
ELGIN, IL
Gene C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Regular service.In and out, as usual, no problems. Good, friendly people.
SYCAMORE, IL
Kent D|2020 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
100% satisfied with the service performed!
ROCKFORD, IL
Kevin H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
Exceptional salesman ship and customer service
KINGSTON, IL
Nancy K|2018 Chevrolet Volt
Confirmed Service Customer
12/19/2025
Service manager explained what they thought they would do and the cost. Then, called with a question. In the end, the cost was less than quoted. Although they couldn't get the car to fail as I've experienced, I believe they did all that was possible. I've always had a very good experience with this service department with this and my previous car, over 7-8 years.
HAMPSHIRE, IL