Our Reviews

Michael N|2021 GMC 3500HD Sierra

Confirmed Service Customer

4/7/2025

Always personable! They seem to be very thorough! Very attentive.

ST CHARLES, IL

Michael N|2021 GMC 3500HD Sierra

Confirmed Service Customer

5/19/2025

Tim, and team are always informational and caring. They truly understand how to work with customers.

ST CHARLES, IL

Gary R|2023 Chevrolet Traverse

Confirmed Service Customer

5/23/2025

Everything went smoothly and on time.

ROCKFORD, IL

William L|2023 Chevrolet Colorado

Confirmed Service Customer

6/8/2025

Came in just for an oil change and basic check. Made the appointment the day before it was great I didn’t have to wait days to get in. Only took about an hour and that included a reprogramming recall I didn’t know about. As always great service!

CHERRY VALLEY, IL

John B|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/9/2025

In and out , service done quickly and complete

WOODSTOCK, IL

Colleen C|2015 Chevrolet Camaro

Confirmed Service Customer

6/16/2025

Tim is awesome! He always makes sure of my warranty coverage and service is excellent!

GENOA, IL

Linda B|2024 Chevrolet Equinox

Confirmed Service Customer

7/7/2025

My experience was very good.

GENOA, IL

Theresa R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/14/2025

Everyone is so pleasant to deal with! Thank you for the quick in and out!

KIRKLAND, IL

Carl R|2014 Chevrolet Corvette

Confirmed Service Customer

7/29/2025

Had a new battery installed in my 2014 Corvette. Tim in service made it all happen. Also had an oil change done while I was there. Always prompt and courteous whenever I visit them.

ROCKFORD, IL

Jacob G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/4/2025

Very professional staff!

BYRON, IL

Doreen S|2022 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Good Communication, Fast Service.

GENOA, IL

Deen H|2022 Chevrolet Trailblazer

Confirmed Service Customer

8/11/2025

They did a great job.

BELVIDERE, IL

Kent D|2020 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

I had no issues. All work was performed as promised. Tim Mercer always is great to work with!

ROCKFORD, IL

Joshua T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/22/2025

Found exactly what I wanted. Second Truck I bought there. Great Experience!

BOULDER JUNCTION, WI

Dale L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2025

On time appointment, honest, no surprises, completed on time. Once again very satisfied! I’ll be back !

GENOA, IL

Dennis J|2015 Chevrolet 3500HD Silverado

Confirmed Service Customer

4/9/2025

Grear

DEKALB, IL

Joseph Z|2024 Chevrolet Suburban 1500

Confirmed Sales Customer

4/21/2025

Outstanding customer service!

ROSCOE, IL

Manuel P|2020 Chevrolet Corvette

Confirmed Service Customer

4/28/2025

Very polite, professional, quick appointments and service! Tim in your service bay provides exceptional customer service!

SYCAMORE, IL

Mary Ann S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/14/2025

The sales staff made you feel welcome and showed an interest in helping you. They are also knowledgeable in the product they are selling and able to answer all of our questions. To date I am vary satisfied in the auto we purchased. Our salesman Jawan Loupe is a true gentleman, he has contacted us with a follow-up call to see if we had any questions. I definitely would recommend your dealership. John & Mary Ann Simkus

HAMPSHIRE, IL

Karshon H|2025 Chevrolet Trax

Confirmed Service Customer

6/25/2025

Very friendly and competent.

BYRON, IL

Randy W|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/3/2025

Everything was great just too bad General motors take so long to get a vehicle ordered

WOODSTOCK, IL

Winston H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/14/2025

Everything went well. The service was done quickly and correctly

DAVIS JCT, IL

Larry B|2023 Chevrolet Traverse

Confirmed Service Customer

8/21/2025

Wonderful staff. I had you install luggage rack bars. Your people got it done but it appears there are some that still need training pn this accessory as it took significantly longer than it should have and they had to bring a second person, one who had experience with this item’s installation.

ROCKFORD, IL

Rodney K|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/12/2025

Have a great team there very helpful on my selection of the vehicle and very great to work with Hats off to a great team

GARDEN PRAIRIE, IL

Sharon S|2017 Buick Envision

Confirmed Service Customer

9/18/2025

Had an oil change. Appreciated that They were in time with my appointment and finished quickly.

GENOA, IL

Craig K|2018 Chevrolet Suburban

Confirmed Service Customer

9/27/2025

Oil change and tire pressure problem fixed.

CHERRY VALLEY, IL

Theresa R|2022 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

GREAT JOB!

KIRKLAND, IL

Heather R|2025 Chevrolet Suburban 1500

Confirmed Service Customer

10/9/2025

Always exceptional service!!!

BELVIDERE, IL

Michael M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

As always my service problems were handled in a timely manner.

SYCAMORE, IL

Suzanne B|2019 Chevrolet Blazer

Confirmed Service Customer

10/22/2025

Very professional and make you feel very welcome

CHERRY VALLEY, IL

John G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/6/2025

The buying process was straight forward and outstanding working with Keith and Jason!

BELVIDERE, IL

Patricia F|2026 Chevrolet Trax

Confirmed Sales Customer

11/9/2025

We had the pleasure of working several individuals! All persons we worked with were very personable and professional!! The purchasing of our car was very enjoyable, and we will not hesitate to come back! Thank You!!

ELGIN, IL

William L|2023 Chevrolet Colorado

Confirmed Service Customer

11/17/2025

Went in to have a transmission issue fixed. Work was done quickly and so far no new error codes.

CHERRY VALLEY, IL

Craig K|2018 Chevrolet Suburban

Confirmed Service Customer

12/10/2025

Helpful advice & communication on tires

CHERRY VALLEY, IL

Pablo A|2026 Chevrolet Colorado

Confirmed Sales Customer

12/10/2025

Great and prompt service

ROCKFORD, IL

Bogdan S|2019 Chevrolet Tahoe

Confirmed Service Customer

1/5/2026

Good service department!

DIXON, IL

Gerald S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/8/2026

Always well pleased with service at A. Browne Chevrolet!

GENOA, IL

Lee D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

It was great, the reviewed the radio issue , ordered the part and installed it. No questions asked. I will definitely use the service and buy from them again

LOVES PARK, IL

Keith V|2021 Chevrolet Trailblazer

Confirmed Service Customer

10/20/2025

Great service. They all make me feel as if I'm one of the employees.

CHERRY VALLEY, IL

Betty R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

I was very disappointed with your service person. I asked him to show me some settings on my truck. He asked me who my salesmen was. I also asked if they could wash my truck. He told me to go down the street. I've never been to a dealership that didn't wash the vehicle after service. I think I will find another dealership to do my service. Very disappointed.

ELGIN, IL

Gene C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/11/2025

Regular service.In and out, as usual, no problems. Good, friendly people.

SYCAMORE, IL

Kent D|2020 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

100% satisfied with the service performed!

ROCKFORD, IL

Kevin H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/15/2025

Exceptional salesman ship and customer service

KINGSTON, IL

Nancy K|2018 Chevrolet Volt

Confirmed Service Customer

12/19/2025

Service manager explained what they thought they would do and the cost. Then, called with a question. In the end, the cost was less than quoted. Although they couldn't get the car to fail as I've experienced, I believe they did all that was possible. I've always had a very good experience with this service department with this and my previous car, over 7-8 years.

HAMPSHIRE, IL